Question 1

There is something missing from my order who should I contact?

Accepted Answer

Please contact our customer service team at tanningsalonbletchley@gmail.com with the subject line MISSING ITEM and your order number and we will track down your missing item and send it to you.

Question 2

How do I use the mousse?

Accepted Answer

Pump mousse 2-3 times on a tanning mitt and apply the tan to the skin in circular motions, focusing on one body part at a time. For best results, work from the legs, upwards and exfoliate skin before tanning. Allow tan to develop in 6-8 hours, then shower and pat dry. Re-apply the mousse as desired, if necessary.

Question 3

How do I use the Tan Eraser?

Accepted Answer

Apply mousse liberally over the skin to remove stubborn and patchy tan. Leave for at least 5 minutes before rinsing with warm water and a cloth.

Question 4

How do I use the Tanning Drops?

Accepted Answer

Mix 1-3 tanning drops to your moisturiser in the palm of your hand and apply evenly over the body. Additional drops = darker colour. Wash hands thoroughly after application.

Question 5

What do I need to do to prepare for a Spray Tan?

Accepted Answer

To prepare for a Spray Tan, you will need to exfoliate and shave 24 hours before your appointment. Please arrive to your appointment wearing no make-up, perfume, deodrant or jewellery. Wear loose clothing and sliders too.

Question 6

What aftercare do I need to do for a Spray Tan?

Accepted Answer

Allow the tan to develop for 8 hours (it's best to allow development overnight). Rinse off in the shower and pat dry with the towel. Keep moisturised to prevent the tan from becoming dry and flaking. When the tan becomes patchy, exfoliate and re-apply.

Question 7

Do I still need to use sun protection with Spray Tans & Flamingo Tan?

Accepted Answer

Yes 100%, Self Tan will not provide protection from the sun. You are able to use sun tan protection with Spray Tan and Flamingo Tan, although do not apply immediately before or after. Allow tan to develop before going out in the sun with your sun protection on as normal.

Question 8

What ingredients are in Flamingo Tan?

Accepted Answer

Aqua (water), Dihydroxyacetone, Propylene, Glycol, Glycerin, Phenoxyethanol, Parfum (Fragrance), Coumarin, Polysorbate 20, Hydroxyethylcellulose, Cocamidopropyl Betaine, Aloe Barbadensis Leaf juice powder, Citric Acid.

Question 9

Has Flamingo Tan been tested on animals?

Accepted Answer

NO. Absoloutely not. Flamingo Tan is not tested on animals. We are cruelty free and Vegan.

Question 10

When will I receive my order?

Accepted Answer

All orders are dispatched within 2 working days of placing your order, unless otherwise stated.

Question 11

Can I get a refund?

Accepted Answer

We hope that you love your order. However, if for any reason you are not entirely satisfied, you may return any Product for a full refund within 7 days from delivery. Please contact our returns department tanningsalonbletchley@gmail.com

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